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Sunday , May 26 2019 , 12:22 AM
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Communication Skills
Communication skill training is a part of personality development. Communication skills are essential for everyone in their day-to-day life. Communication skill is not just about expressing your point effectively; it is also about understanding what the other person has said. In today’s competitive business world and difficult economy, effective communication is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.

Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression. Our Business Communications Skills course is carefully designed to help participants in developing a truly engaging and responsive communication style, leading to positive results for individuals and organizations.

Major Contents & Description: 
• Building a Foundation: Adopting simple, concise and direct language, recognizing perceptual filters that hinder communication, Identifying basic communication principles and applying a communication process model.
• Setting Clear Goals for Your Communication.
• Avoiding Communication Breakdowns.
• Communication Styles: recognizing your style and the style of others and Identifying strengths and blind spots of each style. 
• Bridging communication styles: adapting your own approach to close communication gaps and being flexible without compromising your identity. 
• Listening for Improved Understanding & tools for active listening: Asking clarifying questions, confirming the message, demonstrating respect and sensitivity and Listening for the entire message. 
• Interpreting nonverbal signals: Intonation, Rate of speech, Volume, Gestures, Facial expressions, Posture, Use of space, Dress and Eye contact. 
• Identify Methods of achieving genuine communication 
• Methods to creating openness for effective communication: Determining when to speak up and when not to, identifying appropriate degrees of disclosure, Establishing value and trust.
• Matching your body language to your message: enhancing your message to gain your intended results, creating believable and credible messages, ensuring that your attitude supports rather than hinders communication, speaking through silence.
• Orientation for an effective cross-Cultural Communication: Developing greater sensitivity to cultural differences, avoiding potential cross-cultural pitfalls and raising your awareness to avoid misunderstandings. 
• Working Constructively with Emotions and dealing with anger: Overcoming personal challenges, expressing anger constructively and Minimizing defensive reactions in others. 
End Result and Benefits to the participants: 
At the end of this course participants will significantly strengthen their communication and collaboration skills to enable them in working confidently with others and communicate effectively with anyone at any level and will be able to tailor their communication methods to maximize their effectiveness. 
Who Should Attend? 
Junior, Senior and middle managers and professionals that are looking to strengthen their communication and collaboration skills and work confidently with others.
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